Anonymous
map-marker Oromocto, New Brunswick

Return of parcel and haven’t received refund

I returned the parcel as indicated by the person on the telephone and said they would call back about my parcel that I shipped back to them so they could refund me and never called me back.
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User's recommendation: Do not buy

Anonymous
map-marker Lorenzo, Texas

Blaux Portable A/C

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No, I have not heard anything from Blaux except an email asking how I would rate their customer service! Needless to say
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Kathy K

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Verified Reviewer

A piece of junk

i ordered a Blaux portable AC May 12 2021. when I took it out of the box I knew I had been scammed. It says Arctic Air on the front. I never received a receipt for the purchase, no tracking number nothing. I want to return this hunk of junk, but I don't know where to send it. I saw the same thin in drug store and the price was 39,99 not 89.00. I am also afraid that they will not give me a refund.
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Loss:
$116
Pros:
  • There are no pros
Cons:
  • Does not cool
  • Nothing more than a personal fan
  • Quality very deceiving in ad

Preferred solution: Full refund

User's recommendation: Do not buy this product it is a piece of crap.

Bob D Ncc

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Verified Reviewer

Worthless contraption

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Piece of junk barely blows out any of the cooling air it promises to. Cumbersome to wear &;;;; while the cooling plate in the back of neck feels good- it only lasts about 8-10minutes
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Loss:
$120

Preferred solution: Just to make general public aware that this is a piece of junk

User's recommendation: DONOT BUY

2 comments
Henri Wyk

https://blaux.pissedconsumer.com/review.html I had exact same situation!!! I ordered through Blast and it was processed by Blaux.

Fortunately I was able to cancel order before it was shipped after receiving a welcome letter from "Blaux". Blaux issued full refund and sent me a confirmation email at my request.

Glad I found this website. I could not figure out how Blaux got my Blast order.

Guest

I ordered from Blast and Blaux swooped in and stole my order from a Blast Auxiliary site, I am livid and it's a piece of junk. THIS IS CALLED SCAMMING & STEALING, I even received a confirmation number with Blast Aux's name at the top.

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Devin W Fse

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Verified Reviewer

Item ordered

ordered item onJune 6 and still have no email verification or tracking number or anthing else to say item has been ordered processed or shipped
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Preferred solution: Deliver product or service ordered

Kadin Qma

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Granada Hills, California

Won't give me back my money!

Blaux - Won't give me back my money!
Blaux - Won't give me back my money! - Image 2
Blaux - Won't give me back my money! - Image 3
My card was declined which the merchant ran my card multiple times. Bank gave me money back. Few weeks later Baux took the money out again. The merchant said I had the products in my hands which I never did. Merchant won't refund my money of $213.43.
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User's recommendation: Don't purchase

Kedrekeyonna B

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Verified Reviewer

Refund

I ordered 4 blaux portable AC and I would like a refund it's not cooling the room at all the product is not what the company say it is
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Loss:
$259
Pros:
  • Garbage
Cons:
  • Product does not work in manner ad suggests

Preferred solution: Full refund

1 comment
Guest

I bought 2 units. Very disappointed in them.

Does not cool anything. I WANT A REFUND.

SHARI J

They accepted a payment

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I ordered this product on 5/21/2021, when ordering they are suppose to send a receipt of purchase which I never received and when you try to reach their customer service, it tells you to go to website and of course - nothing on that end either.
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Loss:
$119

Preferred solution: Full refund

User's recommendation: DO NOT BUY OR EVEN THINK ABOUT THIS PRODUCT OR THIS COMPANY - IT IS DEFINITELY A SCAM

JoAnne S Rqg

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Verified Reviewer
| map-marker Galt, California

Blaux desktop AC ultra

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Product arrived damaged, ventilation slats were all smushed together and when I tried to open them they fell out and cannot get them back into the machine and neither could a family member who also tried. Now what??? Needless to say I'm not happy!!
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User's recommendation: If ventilation slats appear odd, don't try to force them open as they will fall out of the machine and you will not be able to get them back in.

Anonymous
map-marker Lady Lake, Florida

I have never received my little airconditioner.

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i ordered an air conditioner and a filter and i have never a thing from the company. i have tried to locate this company and i can not.
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User's recommendation: beware of this company

Cindy F Mea

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Verified Reviewer
| map-marker Escalon, California

False Advertisement

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What a fraud company, they picture one item and then send CHEAP version of plastic.. Don't waste your $$$ you will be very disappointed in the pile of plastic you get
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User's recommendation: Not worth the money.. go to Walmart and buy a personal $10 fan !!

Priscilla C Zkd

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Verified Reviewer

RIPOFF!!

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This product would'nt cool a 50 sq ft closet! Very little volume of air and you have to replace the ice tray every 20 minutes! Total plastic crap! And it has all these glowing reports on the internet. Obviously written by the manufacturer!
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Loss:
$180
Cons:
  • Air conditioning units did nothing that was advertised

Preferred solution: Full refund

User's recommendation: DON'T BUY THIS!

vedia p

Took money from my account but did not ship product

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ordered thru Facebook and Blaux took out the money but did not ship my air conditioner. They took $116.94. So that was a great spam. My son has seizures and I wanted it for him: A fan does not do very well.
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Loss:
$117
Pros:
  • Never received product
Cons:
  • Phone

Preferred solution: Deliver product or service ordered

User's recommendation: donot believe anything you see on Facebook. Scammers

Anonymous
map-marker Grand Forks, North Dakota

My portable ac

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I received my portable ac 6/9/21 I put water in it, set the speed when I left for 10 mins I returned home to find that my room was not even cooling off doesnt blow out any cold air, so for me I can easily said its a joke good thing I didnt buy 2 of them, so I am very disappointed in the product.
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User's recommendation: Don’t purchase one, it’s just a gimmick.

Anonymous
map-marker Lynn, Massachusetts

Still have not received the AC as of 7/10 and would like to know when I will receive it or how do I get a refund???

I ordered a blast AC on 6/7 along with an AC filter. I received the filter but I still haven't received the AC. When will I receive it?
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User's recommendation: To date I would not recommend favorably

1 comment
Guest

you have duplicated my experience. i ordered the same combo on exactly the same day, and received exactly the same thing.

i finally called them and YELLED at the person on the other end of the line. i tied her up for about 1/2 hour with no apparent result. however i received my AC unit today, mailed the day after i made my phone call. coincidence?

it's a nice little personal fan, but cool an entire room? not in this lifetime.

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